Privacy policy

Communication with ALMA DE NIEVE INFINITA, S.L.
Communication with ALMA DE NIEVE INFINITA, S.L. through its email address, whether via the forms present on this website or the email link provided therein, constitutes the express consent for your personal data to be incorporated into files owned by ALMA DE NIEVE INFINITA, S.L., whose address is:

ALMA DE NIEVE INFINITA, S.L.
Calle Mayor, 29, 25598, Salardú, Naut Aran, Lleida
Tel: +34 637 857 641
Email: reservas@almadenieve.com

Such data will be processed under its responsibility for the purpose of responding to queries made. The interested party has the right of access, rectification, cancellation, and opposition regarding the personal data contained in said files and may revoke their consent in writing at any time (Regulation (EU) 2016/679, General Data Protection Regulation).

Extended Privacy Policy

ALMA DE NIEVE INFINITA, S.L. informs you below of its privacy policy applied to personal data. The use of this website does not imply that the user must provide any information regarding their identity, and it cannot be associated with a specific user by the company. In the event that personal data is provided, such data will be collected and used in accordance with the limitations and rights set out in the aforementioned regulation.

Who is responsible for processing your data?

  • Data Controller: ALMA DE NIEVE INFINITA, S.L.

  • CIF (Tax ID): B25854001

  • Address: Calle Perimetrau, 3, 25598, Baqueira, Naut Aran, Lleida

  • Phone: +34 973 64 53 83

  • Email: reservas@almadenieve.com

What type of data do we process?

Depending on the products, services, or functionalities you wish to access, we may need to process different types of data. In general, these may include:

  • Your identifying details (e.g.: name, surname, language, country from which you interact with us, contact details, etc.).

  • Connection and browsing data (for example, if you interact with us from a mobile device).

  • Data about your preferences and interests.

Please note that when we ask you to provide personal data to give you access to a specific service or functionality, we will mark some fields as mandatory, as these data are necessary to provide the requested service.

If you choose not to provide such data, you may not be able to complete your registration as a user or access those services or functionalities.

For what purposes do we process your personal data?

Depending on how you interact with our website, we will process your personal data for the following purposes:

  1. To respond to requests or inquiries made through the various contact methods provided on our website.

    • We only process strictly necessary personal data to manage or resolve your request.

  2. Usage and quality analysis (Cookies).

    • If you access our Platform, we will process your browsing data for analytical and statistical purposes, in order to understand how users interact with our Platform and to introduce improvements.

What is the legal basis for processing your data?

The legal basis allowing us to process your personal data depends on the purpose for which we process it:

  1. Responding to information requests.

    • The legal basis is the informed consent provided by the user when submitting inquiries through the website, which implies acceptance of these conditions.

  2. Usage and quality analysis (Cookies).

    • The user’s consent for the use of cookies.

How long will we retain your data?

We will process your data for as long as necessary to handle your request and, subsequently, for one (1) year.

Will we share your data with third parties?

To fulfill the purposes outlined in this Privacy Policy, it is necessary to grant access to your personal data to third parties who support us in providing services, including:

  • Service providers needed to deliver the requested service and connect applicants with service providers.

  • Technology service providers.

What are your rights when you provide us with your data?

We are committed to respecting the confidentiality of your personal data and ensuring that you can exercise your rights.

You may exercise your rights at no cost by sending us an email at reservas@almadenieve.com, indicating the reason for your request and the right you wish to exercise.

If necessary to verify your identity, we may request a copy of an identification document. Specifically, and regardless of the purpose or legal basis for processing your data, you have the right to:

  • Request access to the personal data we hold about you.

  • Request rectification of inaccurate data. By providing us with your data, you guarantee its accuracy and agree to notify us of any changes.

  • Request deletion of your data when it is no longer necessary for the purpose for which it was collected, or when there is no legal basis for its retention.

  • Request restriction of processing of your data, meaning you may ask us to temporarily suspend processing or to retain the data beyond the necessary time.

  • Withdraw consent at any time, where consent is the legal basis for processing.

  • Object to the processing of your data where it is based on legitimate interest.

Finally, you have the right to file a complaint with the relevant data protection authority, particularly the Spanish Data Protection Agency (AEPD): https://www.agpd.es/portalwebAGPD/index-ides-idphp.php

Changes to the Privacy Policy

We may modify the information contained in this Privacy Policy when deemed necessary. If we do so, we will notify you through the Platform or even via email if the change is significant to your privacy, so you may review, evaluate, and, where appropriate, object or unsubscribe from any service or functionality.

Information about Cookies

We use cookies and similar devices to facilitate your navigation on the Platform, understand how you interact with us, and, in certain cases, display advertising based on your browsing habits. Please read our Cookies Policy for detailed information on the cookies and similar devices we use, their purposes, and other relevant information.